Good Afternoon, Chad and Matt:
Taking a moment to recognize Bobby Davis for exceptional excellence in communication and client follow up for his role as the lead sled dog for our support team. The impact and burden he and the team have lifted from our shoulders can not be overstated. Myself and currently two other facility managers cover 250 satellite sites with over 5million square feet of space. Our mobile tech team is only 9 members. Vendor engagement and management is absolutely imperative to keep above the wavetops.
We engaged your team in March to relieve us of the wall-hanging and small installation repair work order burden, freeing our techs up to focus on PMs, compliance and mechanical/electrical issues. This has proven to be an exceptionally good move. Bobby’s proactiveness, focused communication, follow up and follow-through are absolutely the standard I could wish for all of our vendors. He is (and WorkPointe by association) absolutely unmatched in my experience for customer focus and we are very happy to have him helping the team.Sr. Facilities Manager, Property Management
In finally having a moment to reflect on our High School project I want to thank you again for your guidance in selecting furniture for our common spaces and conference rooms. It has been great seeing the spaces being used as we anticipated! The kiddos have lots of places to gather and are taking full advantage of them. The colors and styles of furniture that you guided us towards look great and have been well received. Thanks to your crew as well, they did a nice job getting things unpacked and in place.
Local School District
Good Morning Matt and Team –
I wanted to give a shout out to the crew who performed the work yesterday. They were absolutely fantastic!!!! The space was really quite a mess, and not only did they reconfigure the furniture, they cleaned up, vacuumed, and made it so much better than the way they found it, and they did it with smiles!!!
Thank you very much for stepping in and helping me with this situation when I got stuck, and doing it so well. THIS TYPE OF SERVICE IS WHAT MAKES WORKPOINTE STAND OUT IN THE INDUSTRY!!!Campus Coordinator
Hi Workpointe Crew – Wanted to send a big kudos to your team for all of the work that you have done for me in the past couple of months. I have had a string of successful projects/happy customers and I owe that success to all of you!!
Your flexibility and consistency in delivery were, hands down, the reason these projects were a success. I know I can always count on your team to get the job done (no matter what I throw at you), and you are always flexible in working with me on changes in scope or timeline.
Thank you for everything that you do. It doesn’t go without notice.
++Copying my boss so she never takes me out of Workpointe buildings.
I just wanted to emphasize what a great installation crew you have. The technician who installed the keyboard trays this morning and who was lead on another installation, is an outstanding professional.
I was impressed the first time we met and even more so this morning. You are lucky to have an individual who is so amiable, professional, proficient, neat and conscientious working in the field for you.
I look forward to working with your team again in the future.
Many thanks to you for today’s tour of both your Showrooms! It really does make such a difference to physically see, touch and feel everything. Also helped generate some ideas on how we can improve our spaces with the different products offered. Thank you for making it such a pleasant learning experience. It was a fun trip!
Space Planning Manager
To Whom It May Concern,
This is to send a huge thank you to the technician who installed the shelf at my workstation on Wednesday.
He was beyond courteous, professional, and organized. His installation was quick and efficient, minimally intrusive to all of us here in a very busy office, and he even cleaned up and wiped the shelf before he left. What I was worried would be a big inconvenience for our office was an absolute breeze.
Thanks so much for such a great, sturdy, solid installation job to the technician, and to the other technician from Workpointe who came out a while back to do color matching, etc. – it is done so well that it is like it was always here.
Thanks as well to everyone who was involved in the scheduling and that helped to make my workstation so much easier to arrange and utilize and actually be comfortable. All of your time and effort is sincerely appreciated.
“In finally having a moment to reflect on our High School project I want to thank you again for your guidance in selecting furniture for our common spaces and conference rooms. It has been great seeing the spaces being used as we anticipated! The kiddos have lots of places to gather and are taking full advantage of them. The colors and styles of furniture that you guided us towards look great and have been well received. Thanks to your crew as well, they did a nice job getting things unpacked and in place.
Local School District
“I wanted to thank you and your team for your EXCELLENT SERVICE on this order. The cubicles were installed on Monday this week. They look beautiful, and they are providing an excellent work experience for our team members.
I *REALLY* appreciate your ability to move quickly to get this delivered and installed. Thank you and your team!!!!”
-Director of IT & Media Services
“Wednesday night’s seating install was a big success!!! We started at 2030 hours Wednesday night with delivery of 3 truckloads. Workpointe’s delivery team was efficient and the delivery of more than 230 seats was seamless! A delivery that was initially scheduled as 2 days was completed in 6 hours. Overall the design, delivery, and install of this project went off without an issue, and this is all due to the teamwork of those included on this email. Thank you for your help, big and small!”
-Passenger Experience Program Manager & Operations
“Our furniture Vendor from Workpointe (Matt Arnold) stopped by my office this morning. He mentioned you went out for bid for a furniture vendor. We have several hundred vendors, and I would put Workpointe in the top five! They are that good. Their service is fantastic with very favorable warranties and pricing. I would be happy to provide additional feed-back if interested. Most of the Colleges I interact with use Workpointe as well.”
-Manager Purchasing Services
“The furniture has arrived! These guys were awesome! Well-informed professional and courteous. They were quick, relatively quiet and clean. They even fixed my filing pedestal draws so they would not rub anymore!
-Senior Secretary, Facilities Operations Department
“Please pass on my enthusiastic thanks and deep appreciation to the team who installed my furniture this morning.
They’re rockstars in my book. The combination I ordered didn’t work out in the space. Rather than having me live with a less-than-ideal-but-workable solution, they did EVERYTHING they could to make the furniture work as intended. They were gracious, patient and very willing.
I would have dealt with the less than optimum solution. That I don’t have to makes working that much easier. Let them know their kindness means the world to me.”
“I just wanted to ‘thank’ each of you for your quick response for helping me get this one completed, especially at such a short-short-short notice! Your dedication, energy and juggling your schedule in helping me resolve this problem is so much appreciated. Wow, the tables do really look great with your KI bases! In addition, your installer arrived on time and was great about completing this in one day.
Again, thank you so much for being my go to dealer.”
– Interior Designer
Design Services/Capital Planning & Development
“Workpointe is the company we’re working with, and it’s more them than KI. Workpointe provides a high level of service that we haven’t found elsewhere. They are very cost competitive, have a preferred product (KI) but are an open shop, and provide free design services, along with a moving company arm that can work in conjunction with the furniture install. The moving is all done with E-crates, reusable stackable crates, so we have zero waste in our moves. They’re streamlined and have an amazing track record of digging in to help whenever we ask, often at short notice. Really recommend them.”
– Facilities Director
““Your installer is always pleasant to work with, knowledgeable about both the campus and the job he’s here to do. I truly appreciate his presence on a crew and welcome him to work on all our installs. I know that I can trust him to get the job done well, every time, and communicate with us if additional steps or visits are needed
– Administrative Assistant”
Hi Workpointe. The furniture arrived this past Tuesday and everything went smoothly. It looks fabulous! I’m telling you, I lost sleep over all the choices and designs but I’m thrilled with how it all looks, feels and fits. The installers were fabulous and did a great job with the assembly. We’ll likely order more items from you in the future as we still have lots of space to fill. Thanks again for being awesome to work with and so professional.
-Local Non-Profit Agency
Workpointe is a deliberately different kind of company. We’re all about service and long-term relationships, rather than just making a sale. We’re committed to being both professional and personable – which means you’ll like our work and you’ll like working with us.
We ask the right questions, anticipate challenges and deliver solutions. If there’s a problem, we’ll make things right. We’re always willing to work harder and go the extra mile for our clients.
In short, we’ll do everything we can to make your job a little easier.
Connect With Us
9877 40th Ave S, Seattle, WA 98118
Phone 206.763.4030 | Fax 206.763.4961
1118 N Washington Street, Spokane, WA 99201
Phone 509.327.7150 | Fax 509.327.0817
Workpointe serves Washington, Oregon, Alaska, Idaho and Montana, supporting regional and global projects.
505 First Ave S, Suite 120, Seattle, WA 98104
Phone 206.965.1068 | Fax 206.763.4961
601 SE Clay Street, Portland, OR 97214
Phone 503.239.3912 | Fax 206.763.4961